Crew / desk

New customer request

Paste the customer's text, your notes from the call, or a short summary. Add photos if you have them — the AI uses them to tighten parts and labor.

Request
Required: customer name and a description of the job. Everything else helps the draft, but Knotwrench fills in the trade, parts, labor, and timing from what you provide.

Pick a saved customer to attach this draft to their record, or “Other / walk-in” for a one-off. Saved customers live in the dashboard.

Knotwrench picks the trade itself — fill this only if you want to nudge it.

Paste the customer's text, your notes from the call, or a short summary.